Tree Fell on Your House? What to Do, Who Pays, Who to Call

A fallen tree rests on a roof after a storm.

Tree on the house: get everyone out, check for gas or downed lines, call 911 if in doubt, photograph everything, call your insurer, tarp the roof, then hire an insured crew. Insurance covers removal up to $500–$1,000 per tree if it hit a structure; emergency removal with a crane runs $1,500–$5,000. A tree on lines is the utility's job.

Storm damage means dealing with a tree service under pressure, often at night, with a hole in the roof and a stranger at the door offering to fix it for cash. This page is the map: what is an emergency, who pays, who to call, and how to avoid the crews that follow the weather.

Is this an emergency, or can it wait?

A tree is an emergency if it is on a structure, on a power line, blocking your only way out, or hanging over any of those. A tree lying in the yard is a mess, not an emergency, and emergency work costs roughly 1.5×–2× the normal price, so if the tree hit nothing and is stable, call nobody tonight and line up a vetted company next week. If it is on the house, follow a tree fell on my house, what do I do first? If there is a wire anywhere in it, stay at least 10 ft away and read who removes a tree on power lines? before anything else.

Storm tree damage at a glance: who to call, who pays, what it costs
SituationCall firstWho paysTypical cost to you
Tree on your house or garage911 if gas or lines; then insurerYour homeowners policyDeductible plus removal above the $500–$1,000 per tree cap
Tree in the yard, hit nothingTree service, next weekYou$200–$500 for a medium tree
Neighbor's tree on your propertyYour insurerYou, unless they knew it was hazardousYour deductible
Tree on power linesUtility or 911Utility clears the lineOnly the remains after the line is clear
Tree in the road911 if blocking; else city, county, or state DOTRoad owner opens the roadOnly the remains on your lot

What to do, in order

  1. People out, away from the tree. Trees on roofs shift.
  2. Check for gas and lines. Either one means 911 from outside. Treat every line as live.
  3. Photograph everything before it is touched, including the base of the tree.
  4. Call your insurer if a structure was hit.
  5. Tarp or board up. Typically $200–$1,000, reimbursed as damage prevention.
  6. Hire an insured crew. Written quote, proof of insurance, no assignment of benefits.
  7. Repair, then submit receipts to your insurer.

Is a tree on my house an emergency?

Yes, and it is the one case where paying emergency rates is right, because every hour of rain through the roof adds to the repair. A tree on a house usually needs a crane, which adds $500–$1,500, and an emergency crew, which is why the all-in figure is $1,500–$5,000. A tree in the yard costs the same next week as tonight, minus the surcharge. Details are on how much does emergency tree removal cost, and why more?

Who pays when a storm brings a tree down?

The rule is "only if it hit something." A tree on your house, garage, fence, or shed is a homeowners claim: the repair, and removal up to $500–$1,000 per tree, after your deductible. In wind and hurricane zones that deductible may be 1%–5% of the dwelling coverage rather than a flat $500–$2,500. A tree on your car is an auto comprehensive claim. A tree that hit nothing is your cost, $200–$500 for a fallen medium tree. A neighbor's tree follows the act-of-God rule: your policy pays unless they knew it was dead or dangerous. Details are on does insurance cover storm tree damage? and whose insurance pays when a neighbor's tree falls on my property?, which match does homeowners insurance cover tree removal?

Who do I call for a tree on power lines or in the road?

Lines: the utility, or 911 if a line is down on the ground, a car, or a person. The utility clears the line at no charge and leaves the rest of the tree to you. Roads: 911 if the tree blocks traffic or has wires in it, otherwise the city, county, or state DOT depending on who owns the road. The crew cuts at the curb; the remains on your lot are yours. Strip trees between sidewalk and street are usually the city's, and city claim deadlines run 30 to 180 days. See who's responsible for a tree down in the road?

Will FEMA pay for my tree cleanup?

Almost never for a tree in the yard. FEMA Individual Assistance exists only after a federal disaster declaration for your county and pays for essential repairs insurance did not cover. For most homeowners the real government help is free curbside debris pickup and a low-interest SBA loan. Details are on can I get FEMA or government help with storm tree cleanup? And do not hire the crew that knocks first; see how do I avoid tree removal scams after a storm?

Every storm damage question we answer

A tree fell on my house — what do I do first?
First get everyone out of the house and away from the tree. Check for a gas smell or downed power lines and call 911 if there is any doubt. Then photograph everything before it is touched, call your insurer, get the roof tarped, and hire an insured crew for removal. Emergency removal off a house typically runs $1,500–$5,000.
Does insurance cover storm tree damage — house, car, fence?
Homeowners insurance covers storm tree damage to your house, garage, and fence, and pays tree removal up to $500–$1,000 per tree, after your deductible. A tree on your car is an auto comprehensive claim. A tree that hit nothing is not covered. In wind and hurricane zones the deductible may be 1%–5% of the dwelling coverage, not a flat $500–$2,500.
Whose insurance pays when a neighbor's tree falls on my property?
In most US states, your own homeowners insurance pays when a neighbor's tree falls on your house, fence, or yard in a storm, minus your deductible. That is the "act of God" rule. The exception: if your neighbor knew the tree was dead or dangerous and ignored it, their insurance can be made to pay. Proof is what decides it.
How much does emergency tree removal cost, and why more?
Emergency tree removal costs roughly 1.5×–2× the normal price, so a medium tree that would be $500–$1,000 on a normal day runs $1,000–$2,000 after a storm. A tree on a house that needs a crane typically costs $1,500–$5,000. After-hours call-outs add $250–$500. If the tree is stable and hit nothing, waiting 1–2 weeks brings the price back to normal.
Who removes a tree on power lines?
The electric utility removes a tree on power lines, not you and not a tree service. Stay at least 10 ft away, treat every line as live even if the power is out, and call the utility's outage line or 911. The utility clears the line at no charge; you pay a tree service for the rest afterward.
Who's responsible for a tree down in the road?
Whoever owns the road clears a tree down in it: city or county public works for local streets, state DOT for state routes and highways. Call 911 if it blocks traffic or a line is involved; otherwise use the 311 line. The crew clears a private tree from the road, but the remains on your lot are yours.
Can I get FEMA or government help with storm tree cleanup?
Only after a federal disaster declaration for your county, and even then FEMA rarely pays for tree cleanup in the yard. FEMA Individual Assistance covers essential home repair that insurance did not, so it can help if the tree hit the house. For most homeowners the real government help is free curbside debris pickup and a low-interest SBA loan.
How do I avoid tree removal scams after a storm?
Never hire a crew that knocks on the door, never pay cash in full up front, never sign an assignment of benefits, and always see a current certificate of liability and workers' compensation insurance. A fair emergency quote is written, roughly 1.5×–2× the normal price, with a deposit of no more than about a third.
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